Privacy Policy‍

In this page

Collection and use of your personal information

• Users of Norda Group members' websites
• Potential or current customers, partners, subcontractors or consultants
• Candidates for a job with Norda Group Inc., potential or current

International transfer and processing of personal information

Protection of personal information

Social networks and links to other sites

Nuage

Retention of personal information

Your rights as a data subject

• Access to your personal information
• Rectification
• Suppression
• Withdrawing your consent

Compliance

Communicate with us

Changes

Collection and use of your personal information

The personal information we collect depends on the business relationship between us.

Users of Norda Group members' websites

When you use Norda Group's websites, the following personal information is collected:

• your name;
• your email address;
• your business;
• your place of origin when visiting the site;
• your language of use of the site;
• your age group;
• if applicable, your gender.

This personal information is collected from the cookies found on our sites, as part of a contact request or the subscription to our newsletters.

We use this personal information for legitimate business purposes, such as:

• respond to your requests for information;
• promote our services and products.

We do not sell your personal information to third parties. Your personal information may be transmitted to the following third parties for the following reasons:

• to other entities of the Norda Group Inc. so that these other entities can answer your questions;
• to third parties to whom we must, in accordance with our regulatory obligations, disclose personal information.

Potential or current customers, partners, subcontractors or consultants

As customers, partners, subcontractors or consultants, we collect certain personal information. This personal information is as follows:

• your name;
• your professional title;
• your business;
• your email address;
• your phone number;
• your business address.

This information may be collected in particular when:

• a request for information made to us, in writing or by telephone;
• an in-person meeting;
• services provided by Norda Stelo Inc. or one of its subsidiaries, or when signing a contract with Norda Stelo Inc. or one of its subsidiaries;
• prospecting with you;
• access to public sources such as the websites of your organizations, or associations, etc.

We use this personal information for legitimate business purposes, such as:

• the provision of professional services;
• negotiating and signing service agreements with you;
• compliance with regulatory obligations in force;
• the transmission of information necessary to perform the services;
• the preparation and transmission of invoices, or payments in connection with the services rendered;
• respond to possible sporadic questions during the term of office;
• prospecting, and business planning.

We do not sell your personal information to third parties. Your personal information may be transmitted to the following third parties for the following reasons:

• to other entities of the Norda Group Inc. so that these other entities can answer your questions, or intervene in the context of services or agreements;
• to third party suppliers who provide services to our customers;
• to the authorities in place in the context of formal investigations in the event of fraud, financial crime or corruption, or situations that may be similar to these situations;
• to government authorities, when required by law;
• to third parties to whom we must, in accordance with our regulatory obligations, disclose personal information.

Candidates for a job with Norda Group Inc., potential or current

We collect and process certain personal information in the course of staffing available positions in our company. We collect your personal information when you apply for a position, whether through the “Career” page on our website or by any other means. We may also check references provided by you, and on publicly available sources, such as social networks or Google. As required by applicable regulations, we may keep your personal information obtained as part of an application for a position and for future consideration.

Personal information collected when you apply for a position includes:

• your name;
• your professional title, if applicable;
• your email;
• your phone number;
• your professional training;
• any information included in your resume;
• any personal information included in a cover letter, if applicable.

We use the personal information collected as part of this process to:

• assess your application in relation to the position for which you applied, and possibly other open positions in our company;
• obtain or verify certain information provided to third parties, or obtain recommendations from third parties;
• to sign an employment contract with you;
• communicate with you about other positions that may match your profile;

We do not sell your personal information to third parties. Your personal information may be transmitted to the following third parties for the following reasons:

• to other entities within the Norda Group Inc. for which a position that meets your profile is available;
• service providers retained by the Norda Group Inc. in connection with the staffing of positions, for example, firms that perform criminal background checks or verify the information provided;
• third party suppliers who have mandates with us to support human resources management;
• to third parties to whom we must, in accordance with our regulatory obligations, disclose personal information.

International transfer and processing of personal information

We have business locations in Quebec, Canada and abroad. We have servers in Canada and New Caledonia. The personal information we collect is stored or processed there. In order to carry out the mandates granted to us, it is possible that we must share certain personal information from one place of business to another. In these circumstances, your personal information may end up in a jurisdiction that does not have exactly the same legislative protections as in Quebec, in addition, this personal information may be accessible to local government agencies under court orders or local legislation.

Personal information is transmitted using reasonable security measures and only when absolutely necessary. By agreeing that we may collect your personal information in accordance with this Policy, you also agree that it may be transmitted outside of Quebec.

Protection of personal information

To ensure the protection of your personal information, we have put in place reasonable security measures. The purpose of these measures is to ensure protection against unauthorized access, use or communication (of any kind) and against the loss or destruction of information. As part of our contractual agreements with external suppliers, we have implemented security measures to ensure the protection of your personal information processed by these third parties.

Social networks and links to other sites

We have official social media pages, such as Facebook, X, and LinkedIn. We do not control the privacy policies of these sites. We recommend that you act carefully when you use these platforms and limit the sharing of personal information on our pages.

The same could be true for links on our site leading to third party sites. We do not control privacy policies over them and recommend that you act carefully if you share personal information there.

Nuage

Your personal information may be stored in the cloud. This personal information may therefore be processed by third party providers on our behalf and stored in Canada. We have implemented internal measures to ensure that your personal information is protected by these providers, and to ensure that your personal information is not used in a manner that is contrary to this Policy.

Retention of personal information

We keep your personal information for as long as necessary to fulfill the purpose for which it was collected. We keep this information to meet our legal obligations, provide our services, or resolve disputes.

Your rights as a data subject

As a data subject, you have certain rights in relation to your personal information. These may be restricted by certain conditions or exceptions.

Access to your personal information

We need to confirm to you the existence of personal information in our possession and to allow you to obtain a copy of it.

Rectification

You can contact us to have your personal information corrected or updated.

All requests for access or correction of your rights must be made by email, at renseignements.personnels@norda.com. The Privacy Officer must respond to your request within thirty (30) days of receiving it. Any refusal of an application must be motivated by including the various legislative provisions on the basis of the refusal. In the event of refusal, alternative remedies will be presented to you, including the applicable deadlines for exercising them. Access to your personal information is free of charge, but you may be charged reasonable fees for the transcription, reproduction, or transmission of documents containing your personal information. These costs will be reported to you prior to any transcription, reproduction or transmission of your personal information.

Suppression

You can request to have your personal information removed from our databases. In the context of this type of request, we must take into account several elements, including in particular the legislative provisions applicable to record keeping obligations. It is therefore possible that a deletion request cannot be processed in its entirety at the time of your request.

Withdrawing your consent

You can withdraw your consent to the direct transmission of marketing material at any time. This request can be made directly in the emails sent to you using the button for this purpose.

Compliance

This Policy is in accordance with the legislation in force in Quebec, including in particular the Act on the protection of personal information in the private sector.

Communicate with us

For any questions concerning the maintenance or protection of your personal information held by Norda Stelo, or to file a complaint, you can

contact the company's Privacy Officer, Mia Malone, at renseignements.personnels@norda.com

Changes

We may need to make changes to the Policy from time to time to ensure compliance with applicable privacy and data protection legislation, in addition to updating our privacy practices.

Last updated: September 2023